Privacy policy

I. PRIVACY AND DATA PROTECTION POLICY
In accordance with the legislation in force, Isla Azul Formentera (hereinafter also the “Website”) undertakes to adopt the technical and organisational measures necessary to ensure a level of security appropriate to the risk posed to the data collected.

Legislation covered by this privacy policy
This privacy policy complies with the Spanish and European legislation in force on the protection of personal data on the internet. In particular, it complies with the following:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD-GDD).
Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller of personal data
The controller of the personal data collected on Isla Azul Formentera is: Formentera Isla Azul, S.L., Spanish tax ID (NIF): B57264368 (hereinafter, the “Controller”). Contact details are as follows:
Address:
Av. Mediterrània, 80, 07870 La Savina, Formentera (Illes Balears)
Contact telephone: +34 611 494 530
Contact email: administracion@islazulformentera.com

Record of personal data
In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by Isla Azul Formentera through the forms on its pages will be incorporated into and processed in our files in order to facilitate, expedite and fulfil the commitments established between Isla Azul Formentera and the User, or to maintain the relationship established in the forms the User completes, or to respond to a request or enquiry from the User. Likewise, in accordance with the GDPR and the LOPD-GDD, unless the exemption provided for in Article 30(5) of the GDPR applies, a record of processing activities is kept which specifies, according to their purposes, the processing activities carried out and the other circumstances set out in the GDPR.

Principles applicable to the processing of personal data
The processing of the User’s personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights:
Principle of lawfulness, fairness and transparency: the User’s consent will be required at all times, after the User has been given fully transparent information about the purposes for which the personal data are collected.
Principle of purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.
Principle of data minimisation: the personal data collected will be limited to what is strictly necessary in relation to the purposes for which they are processed.
Principle of accuracy: personal data must be accurate and always kept up to date.
Principle of storage limitation: personal data will only be kept in a form which permits identification of the User for as long as is necessary for the purposes of the processing.
Principle of integrity and confidentiality: personal data will be processed in a manner that ensures their security and confidentiality.
Principle of accountability: the Controller will be responsible for ensuring compliance with the above principles.

Categories of personal data
The only categories of data processed on Isla Azul Formentera are identification data. Under no circumstances are special categories of personal data within the meaning of Article 9 of the GDPR processed.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Isla Azul Formentera undertakes to obtain the User’s express and verifiable consent to the processing of their personal data for one or more specific purposes.
The User has the right to withdraw their consent at any time. It shall be as easy to withdraw consent as to give it. As a general rule, withdrawing consent will not restrict the use of the Website.
Whenever the User must or may provide their data through forms in order to make enquiries, request information or for reasons related to the content of the Website, they will be informed if completing any of those forms is mandatory because the data are essential for the proper performance of the transaction concerned.

Purposes for which personal data are processed
Personal data are collected and managed by Isla Azul Formentera in order to facilitate, expedite and fulfil the commitments established between the Website and the User, or to maintain the relationship established in the forms the User completes, or to respond to a request or enquiry.
The data may also be used for commercial purposes of personalisation, for operational and statistical purposes and for activities within the corporate purpose of Isla Azul Formentera, as well as for data extraction, data storage and marketing studies in order to tailor the Content offered to the User and to improve the quality, operation and navigation of the Website.
When the personal data are obtained, the User will be informed of the specific purpose or purposes of the processing for which the personal data are intended; that is, of the use or uses to which the information collected will be put.

Personal data retention periods
Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 10 years, or until the User requests their erasure.
When the personal data are obtained, the User will be informed of the period for which the personal data will be stored or, where this is not possible, of the criteria used to determine that period.

Recipients of personal data
The User’s personal data will not be shared with third parties.
In any case, when the personal data are obtained, the User will be informed of the recipients or categories of recipients of the personal data.

Personal data of minors
In accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, only persons over the age of 14 may lawfully give their consent to the processing of their personal data by Isla Azul Formentera. In the case of minors under the age of 14, the consent of their parents or guardians will be required for the processing, which will only be considered lawful to the extent that they have authorised it.

Secrecy and security of personal data
Isla Azul Formentera undertakes to adopt the technical and organisational measures necessary, according to the level of security appropriate to the risk posed to the data collected, so as to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised disclosure of, or access to, such data.
The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, and vice versa, is fully encrypted.
However, since Isla Azul Formentera cannot guarantee that the internet is impregnable or that there are no hackers or others fraudulently accessing personal data, the Controller undertakes to notify the User without undue delay of any personal data breach that is likely to result in a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach means a breach of security leading to the accidental or unlawful destruction, loss or alteration of, or unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.
Personal data will be treated as confidential by the Controller, who undertakes to inform its employees, associates and any person to whom the information is made available of this confidentiality and to ensure, by means of a legal or contractual obligation, that it is respected.

Rights arising from the processing of personal data
The User has the following rights in respect of Isla Azul Formentera and may therefore exercise them against the Controller, as recognised in the GDPR and in Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights:
Right of access: the User’s right to obtain confirmation as to whether or not Isla Azul Formentera is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Isla Azul Formentera has carried out or is carrying out, as well as, among other things, the information available on the source of such data and the recipients of any disclosures made or planned.
Right to rectification: the User’s right to have inaccurate personal data, or personal data that are incomplete having regard to the purposes of the processing, amended.
Right to erasure (“right to be forgotten”): the User’s right, unless otherwise provided by the legislation in force, to obtain the erasure of their personal data where they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no other legitimate ground for continuing it; the personal data have been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data have been collected in relation to the direct offer of information society services to a child under the age of 14. In addition to erasing the data, the Controller, taking account of available technology and the cost of implementation, shall take reasonable steps to inform the controllers processing the personal data of the data subject’s request for the erasure of any links to those personal data.
Right to restriction of processing: the User’s right to restrict the processing of their personal data. The User has the right to obtain restriction of processing where they contest the accuracy of their personal data; the processing is unlawful; the Controller no longer needs the personal data but the User requires them for the establishment of legal claims; or the User has objected to the processing.
Right to data portability: where the processing is carried out by automated means, the User has the right to receive their personal data from the Controller in a structured, commonly used and machine-readable format and to transmit them to another controller. Where technically feasible, the Controller will transmit the data directly to that other controller.
Right to object: the User’s right to have Isla Azul Formentera not process their personal data, or stop processing them.
Right not to be subject to a decision based solely on automated processing, including profiling: the User’s right not to be subject to an individual decision based solely on the automated processing of their personal data, including profiling, unless otherwise provided by the legislation in force.
The User may therefore exercise their rights by written notice addressed to the Controller, quoting the reference “RGPD www.islazulformentera.com” and stating:
The User’s first name and surname(s) and a copy of their national identity document (DNI) or equivalent. Where representation is permitted, the identification of the person representing the User by the same means will also be required, together with the document proving such representation. The copy of the identity document may be replaced by any other legally valid means of proving identity.
The request, stating the specific grounds for it or the information to which access is sought.
Address for notification purposes.
Date and signature of the applicant.
Any document supporting the request.
This request and any other attached document may be sent to the following postal and/or email address:
Postal address:
Av. Mediterrània, 80, 07870 La Savina, Formentera (Illes Balears)
Email: administracion@islazulformentera.com

Complaints to the supervisory authority
If the User considers that there is a problem or an infringement of the legislation in force in the way their personal data are being processed, they will have the right to an effective judicial remedy and to lodge a complaint with a supervisory authority, in particular in the State of their habitual residence, place of work or place of the alleged infringement. In Spain, the supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos, https://www.aepd.es).

II. COOKIE POLICY
Access to this Website may involve the use of cookies. Cookies are small pieces of information stored in the browser used by each User – on the different devices they may use to browse – so that the server can remember certain information which only the server that set it will later read. Cookies make browsing easier and more user-friendly, and do not damage the browsing device.
Cookies are automatic procedures for collecting information about the preferences set by the User during their visit to the Website in order to recognise them as a User and personalise their experience and use of the Website; they can also, for example, help to identify and fix errors.
The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited immediately before and after it. However, no cookie allows contact to be made with the User’s telephone number or any other personal means of contact. No cookie can extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to become part of a cookie file is for the User to personally provide that information to the server.
Cookies that make it possible to identify a person are considered personal data. Accordingly, the Privacy Policy set out above will apply to them. In this respect, the User’s consent will be required for their use. Such consent must be given on the basis of a genuine choice, by means of a clear affirmative action, before the initial processing, and must be revocable and documented.

First-party cookies
These are cookies sent to the User’s computer or device and managed exclusively by Isla Azul Formentera to improve the operation of the Website. The information collected is used to improve the quality of the Website and its Content and the User’s experience. These cookies make it possible to recognise the User as a returning visitor to the Website and to tailor the content to their preferences.

Third-party cookies
These are cookies used and managed by external entities that provide Isla Azul Formentera with services it has requested in order to improve the Website and the User’s browsing experience. The main purposes for which third-party cookies are used are to obtain access statistics and to analyse browsing information, that is, how the User interacts with the Website.

The information obtained relates, for example, to the number of pages visited, the language, the location associated with the IP address from which the User accesses the Website, the number of Users accessing it, the frequency and recurrence of visits, the duration of visits, the browser used, and the operator or type of device from which the visit is made. This information is used to improve the Website and to identify new needs in order to offer Users Content and/or services of the highest quality. In any case, the information is collected anonymously, and trend reports on the Website are produced without identifying individual users.
You can obtain more information about cookies and privacy, or consult the description of the types of cookies used, their main characteristics, expiry periods, etc., at the following link(s):
https://developers.google.com/analytics/
The entity or entities responsible for supplying cookies may disclose this information to third parties where required to do so by law or where a third party processes this information on their behalf.

Social media cookies
Isla Azul Formentera includes social media plugins that allow Users to access those networks from the Website. For this reason, social media cookies may be stored in the User’s browser. The owners of these social networks have their own data protection and cookie policies and are, in each case, responsible for their own files and their own privacy practices. The User should refer to those policies for information about such cookies and, where applicable, about the processing of their personal data.

For information purposes only, the links where these privacy and/or cookie policies can be consulted are listed below:

Facebook: https://www.facebook.com/policies/cookies/
Twitter: https://twitter.com/es/privacy
Instagram: https://help.instagram.com/1896641480634370?ref=ig
Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx
Pinterest: https://policy.pinterest.com/es/privacy-policy
LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies
Disabling, rejecting and deleting cookies
The User can disable, reject and delete the cookies installed on their device – in whole or in part – through their browser settings (for example, Chrome, Firefox, Safari or Explorer). The procedures for rejecting and deleting cookies may differ from one internet browser to another. The User should therefore follow the instructions provided by the internet browser they are using. If the User rejects the use of cookies – in whole or in part – they may continue to use the Website, although the use of some of its features may be limited.

III. ACCEPTANCE OF AND CHANGES TO THIS PRIVACY POLICY
The User must have read and agree to the conditions on the protection of personal data set out in this Privacy and Cookie Policy, and must accept the processing of their personal data so that the Controller can process them in the manner, for the periods and for the purposes indicated. Use of the Website implies acceptance of its Privacy and Cookie Policy.
Isla Azul Formentera reserves the right to amend its Privacy and Cookie Policy at its own discretion or as a result of changes in legislation, case law or the guidance of the Spanish Data Protection Agency. Changes or updates to this Privacy and Cookie Policy will not be explicitly notified to the User. Users are advised to check this page regularly to keep up to date with the latest changes or updates.

This Privacy and Cookie Policy was updated on 9 April 2021 to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and with Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights.